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FAQ
Have questions about our products, orders, shipping, return, and warranty policies?
Find the answers here.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 12-15 business days to arrive. Delivery details which includes tracking, will be provided in your confirmation email.
Where do you ship to?
We ship to the domestic US, excluding Alaska, Hawaii, Brooklyn, Bronx, Cape Cod, Elizabeth Islands, Key West, Manhattan, Martha's Vineyard, Nantucket, New York City, Niagara Falls, Staten Island, and to islands in general. This list is subject to change.
Residence in rural area, islands, or/and areas that a large semi-truck would have difficulty accessing: delivery to the front of your residence is not guaranteed. You may need to arrange for an accessible location to receive your vehicle with the shipping provider.
What is your shipping policy?
You can find our shipping policy here:
What is your return policy?
You can find our return policy here.
What is your warranty policy?
You can find our warranty policy here.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Contact Us
Do you have any questions?
Please be patient as we receive multiple support requests a day. They will be answered in the order they are received.